Dropping Your AT&T Landline is Easy

old-phone.jpgThat’s what I just found out, anyway. Since my wife and I just got cell phones through the Sprint SERO plan, we decided that we no longer need a landline, especially since it costs us more than our DSL Internet.

I was afraid that convincing AT&T to drop our landline would be difficult, but it was actually quite easy. While searching their site, I came across this page offering Internet plans without a phone line. Of course, you cannot just sign up online, but there IS an 800 number to call for more information.

So, I called the number, though I admit I was bracing myself for someone to endlessly elaborate upon the benefits of keeping my landline available. To my surprise, the conversation basically went like this:

Me: Hi, I want to drop my landline and keep my DSL.

AT&T Rep: Ok, let’s do it!

Me: Really? Awesome!

Of course, the phone call took longer than that, but most of it was simply re-entering my data as a new account. Since I already have existing DSL service with them, I was able to avoid all the one-time setup charges and equipment fees. My Internet connection is simply supposed to go down this coming Monday and reappear the next day.

Here are the prices for standalone DSL that she quoted me:

Basic (768 Kbps) – $20 a month (contract required)

Express (1.5 Mbps) – $30 a month (no contract)

Pro (3.0 Mbps) – $34 a month (no contract)

Elite (6.0 Mbps) – $39 a month (no contract)

I currently have the “Pro” level, and I opted to keep the same speed. It is a slight price increase from what I have been paying, but my overall bill will now be roughly $20 lower each month. Nice!

I tried to haggle a bit with the CSR, but to no avail. I thought about flirting, but decided that it may actually cause the price to increase! :-)

Availability?

One thing to consider – the CSR first had to verify that DSL Direct was available in my area. Luckily, it was. Of course, your mileage may vary.

The only question I have is whether or not AT&T’s standalone Internet plans are available for customers who do NOT already have a phone line with them. A friend of mine claims to have called and been turned down for Direct DSL because he did not have an existing phone with them, but I’m just wondering if this is the norm, or if he just talked to a clueless CSR.

I admit, I’m pretty excited to finally ditch my landline for good. Now, if only America’s average broadband speed could keep up with parts of Europe and Asia! :-)

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  • http://www.officialspainguide.com Christopher Brown

    I couldn’t disagree more — when you “turn off” your local phone, ATT disables your DSL, subjecting you to 5-9 days of no DSL. I was told repeatedly that this was the only way to do it.

    Make a plan for DSL service — naked service is NOT as easy as just turning off your local phone service (for ATT)

  • http://www.interestingmoney.com Mr. IM

    Christopher – I’m not sure why you were told that it would take 5-9 days. My service was only down for a matter of hours. It went down late one night, and naked DSL was up and running the next day.

    YMMV, but that was my experience.

  • Mr. D

    Just did this, was switched in like 2 hours! No phone and still have my DSL!

  • Bob Nagle

    Sorry, this did work with Charter DSL and Charter phone service ….sure would like to know how to do it ….I don’t need a landline…Please someone post or E mail the answer…

  • http://zahirworld.blogspot.com Zahir

    Dropped my landline last year with AT&T and it was easy too…DSL service was back in a few hours. Now I use VoIP (Onesuite.com) as a replacement for my landline and saving me money ever since.

  • James L Broome

    My phone No is 7#########. I would like to drop my line line as we are only using cell phones.
    I tried for 8 hrs yesterday and could not get anyone to help me.

  • JR

    Half an hour after calling AT&T on 800moveatt, I finally got a supervisor to cancel my land line. I don’t have an AT&T cell phone, maybe that’s why I didn’t get I instant service!!
    Fred, the first guy I spoke to told me to call somewhere else. I said no, and was on hold half an hour waiting for Freds supervisor Boris.
    Boris canceled the service, and “couldn’t understand ” why Fred couldn’t do it.

  • http://www.maggiecabins.com Madeleine

    I am considering dropping my land line and keeping my dsl, however I use my land line number on my website, have been using this number for over 15 years and would like to keep it
    Can I keep the land line number without the voice service and it will ring on my cell phone?

  • Alex Rodriquez

    I dont know how these people drop there land line when I cant get anyone to even pick up the dam phone, I was on the phone on Nov. 28 for more then 30 min. and there recording said to callback after Nov 30